Wedding & Event Hire FAQ

What’s included with event hire?
– Handmade ice cream in six memorable flavours of your choice – plenty for everyone, including those who want seconds
– Waffle cones, sustainable palm leaf bowls, wooden spoons and napkins made from recycled materials
– Fully trained, smartly dressed staff
– Set up and service for the agreed duration of the event (for most weddings and private parties, we find that two hours of serving time is sufficient)
– Use of the ice cream tricycle as a photo prop during serving time, if desired

How much do you charge?
Our fees can vary according to season, day of the week and other factors. Unlike some companies, we do not charge extra just because your party is a wedding! As a starting point,
– the minimum charge is £250 for up to 50 guests
– for a summer Saturday evening event with 100 attendees, we would charge £350.

What’s your mileage fee?
We’re based in Riverside, Cardiff. If we can get to you on pedal power alone, there’s no mileage fee. Due to the sheer weight of the tricycle (200kg, when fully laden) we can’t get up hills, even ones that wouldn’t present an issue on a regular bike. As a general guide, areas from Cardiff Bay to Llandaff Fields to City Hall are accessible on pedal power alone.

For events that are further afield, please contact us for costs. We have to hire a van for this, but pass the fees on at cost price.

Can I taste test the ice cream before choosing flavours?
Yes! In most cases, the easiest way to do this is to pop down to Riverside Farmers’ Market on a Sunday, towards the end of the market (which finishes at 1.30pm) when it’s quietest and we can give you our full attention, allowing you to taste as many flavours as you like, from the selection we have on board. It’s best to let us know in advance that you’ll be coming, so we can have any flavours on board that you are particularly keen to try.

Can you design a bespoke flavour for my event?
Yes! Please drop us a message to discuss your individual requirements and costs involved.

What events can you cater for?
We attend almost anything – birthdays, weddings, anniversaries, corporate events, promotional events. We can bring our trike outdoors or indoors (level access required).

Do you need access to an electricity supply?
Our freezer runs from a rechargeable internal battery, so while having electricity makes our life slightly easier, it’s not a requirement at most events.

How big is the ice cream trike?
Our bike is about 238cm long and 94cm wide. At events where we need to put the parasol up (all events except those held under cover) the parasol is 272cm high and has a diameter of 270cm. We also need level access and no very tight corners (e.g. 180° turns in a wheelchair ramp).

Can you cater for special dietary requirements?
Yes. All of our flavours are vegetarian. We can also cater to for those who are intolerant to gluten or following vegan or halal diets. However, due to the nature of our business, and the risk of cross-contamination, we cannot guarantee the absence of allergens in any of our products.

If you have guests with a severe allergy, and we are made aware in advance, we are happy to supply a pre-packaged single serve ice cream from a ‘free from’ supplier that specialises in ice cream that is free from the relevant allergen(s).

What about insurance and paperwork?
We are fully insured with £5m cover each for public liability and product liability insurance, plus £10m employers’ liability insurance. All our staff hold current Food Hygiene Level 2 and Emergency First Aid at Work Level 3 certificates, our premises are registered with Cardiff Council, and we are members of the Nationwide Caterers Association (NCASS).

What happens if my wedding is postponed due to COVID restrictions?
We will move your booking, and deposit, over to the new date, subject to availability.