Event Hire FAQ

What events can you cater for?
We attend almost anything – birthdays, weddings, anniversaries, corporate events, promotional events, as well as public events ranging from food festivals to village fetes.

How far do you travel?
As a rule of thumb, we’ll travel in the vintage ice cream van about one hour from our base in central Cardiff. This includes Bristol, Newport, Swansea, Merthyr, Abergavenny, Bridgend and most of the Valleys.

Can I taste test the ice cream before choosing flavours?
Yes! The best way to do this is to come to one of our public events. We just ask that you let us know in advance that you’ll be coming, so we can have our full range of current flavours on board.

Can you design a bespoke flavour for my event?
Yes! Please drop us a message to discuss your individual requirements and costs involved.

How big is the vintage ice cream van / traditional ice cream tricycle.
Our vintage ice cream van is about 2.65m tall, 2.2m wide and 4.2m long.

Our traditional ice cream tricycle is about 238cm long and 94cm wide. At events where we need to put the parasol up (all events except those held under cover) the parasol is 272cm high and has a diameter of 270cm. We also need level access and no very tight corners (e.g. 180° turns in a wheelchair ramp).

Can you serve ice cream indoors?
Yes, if we can fit! Please note the dimensions listed above; in reality few venues have an entrance tall enough to accommodate the ice cream van indoors, though Depot is a notable exception.

Unlike most ice cream vans, ours doesn’t need to keep the engine running to keep the freezer cold so she can work indoors or out.

Our ice cream tricycle can also work indoors or out, though in significant rain we really do prefer to be under cover with your guests.

Do you need access to an electricity or water supply?
We’re self sufficient for water, as both tricycle and van include hot water handwash systems. However, for very long / multi day events we may ask to replenish supplies from a tap.

For electricity, it depends. The tricycle always requires electricity. For the van, for most weddings we don’t need electricity but if it’s an incredibly hot day, or significantly more than 2 hours long, or we are heading off to a second event after yours, we would appreciate being able to plug in. We carry a very long extension cable which can run out of a window etc.

Can you cater for special dietary requirements?
Yes. All of our flavours are vegetarian. We can also cater to for those who are intolerant to gluten or following vegan or halal diets. However, due to the nature of our business, and the risk of cross-contamination, we cannot guarantee the absence of allergens in any of our products.

If you have guests with a severe allergy, and we are made aware in advance, we are happy to supply a pre-packaged single serve ice cream from a ‘free from’ supplier that specialises in ice cream that is free from the relevant allergen(s).

What about insurance and paperwork?
We are fully insured with £5m cover each for public liability and product liability insurance, plus £10m employers’ liability insurance. All our staff hold current Food Hygiene Level 2 or 3 qualifications, we hold a 5* food hygiene rating with Cardiff Council, and are members of the Nationwide Caterers Association (NCASS).